About Wclocks

What is Wclocks?

Wclocks is a premium lifestyle brand specializing in luxury wall clocks, men’s watches, watch winders, watch boxes, and travel accessories. Our products are inspired by iconic watch designs and crafted to deliver a refined, modern, and timeless aesthetic—without the traditional luxury price tag.

What makes Wclocks different?

We focus on:

• High-quality materials and finishes

• Elegant, luxury-inspired designs

• Careful quality control

• International shipping with tracking

• Transparent policies and responsive customer support

Wclocks is built for customers who appreciate design, detail, and value.

Product Quality & Materials

Are Wclocks products high quality?

Yes. All Wclocks products are manufactured using carefully selected materials such as stainless steel, hardened or sapphire-style glass, premium leather, engineered wood, and high-grade internal components, depending on the product category.

Do you test products before shipping?

Every item is inspected before shipment to ensure proper functionality, appearance, and packaging standards.

Wall Clocks – Design & Functionality

What size are your wall clocks?

Most Wclocks wall clocks measure approximately 34–35 cm in diameter, offering a bold yet elegant presence suitable for homes, offices, and luxury interiors. Exact dimensions are listed on each product page.

Do wall clocks include a date function?

Some wall clock models include a functional date wheel. Product pages clearly specify whether the date function is included.

What type of movement do your wall clocks use?

Our wall clocks use a sweeping quartz movement, designed for smooth, quiet operation.

Are wall clocks silent?

Yes. Our sweeping quartz movements are engineered to minimize ticking noise, making them ideal for living spaces and offices.

Watches – Movement, Water Resistance & Warranty

What type of movement do your watches use?

Our men’s watches feature reliable quartz movements or automatic movements, depending on the model. Movement type is always listed in the product specifications.

Are Wclocks watches water resistant?

Most watches offer 3ATM to 5ATM water resistance, suitable for daily use such as hand washing or light splashes. They are not intended for swimming or diving unless explicitly stated.

Do watches include a warranty?

Yes. Wclocks watches include a 1-year warranty, covering manufacturing defects under normal use.

Watch Winders – Compatibility & Usage

Are your watch winders compatible with all automatic watches?

Our watch winders are designed to be compatible with most automatic watches. They feature multiple rotation modes (clockwise, counter-clockwise, bi-directional) to suit different movements.

Are watch winders noisy?

No. Wclocks watch winders use quiet motor technology, making them suitable for bedrooms and offices.

Do watch winders require batteries or electricity?

Most models are powered via AC adapter or USB power. Power requirements are listed on each product page.

Watch Boxes & Travel Cases

What materials are used in your watch boxes and cases?

Our watch storage products are crafted from premium materials such as PU leather, microfiber interiors, glass lids, reinforced hinges, and secure locking mechanisms.

Are watch boxes suitable for large watches?

Yes. Our watch cushions are designed to accommodate both standard and oversized watches comfortably.

Orders & Payments

Is it safe to order from Wclocks?

Absolutely. Wclocks uses secure, encrypted payment systems to protect your personal and payment information.

Which payment methods do you accept?

We accept major credit cards and other secure payment options available at checkout.

Will I receive an order confirmation?

Yes. Once your order is placed, you will receive an order confirmation email with full details.

Shipping & Delivery

Where do you ship?

We ship internationally to most countries worldwide.

How long does delivery take?

Estimated delivery time is 14–18 business days. Delivery times may vary depending on destination, customs processing, and local carriers.

Will I receive a tracking number?

Yes. All orders include tracking information, which will be emailed once your order ships.

Why hasn’t my tracking updated yet?

Tracking updates may take a few days to appear after shipment, especially while the package is in transit between international facilities.

Customs, Duties & Taxes

Will I need to pay customs fees or taxes?

Customs duties and taxes vary by country and are the responsibility of the customer. Wclocks is not responsible for additional fees imposed by local authorities.

Warranty & Repairs

What does the warranty cover?

Our warranty covers manufacturing defects under normal use. It does not cover damage caused by misuse, accidents, or unauthorized modifications.

How do I request a warranty claim?

Contact our support team with your order number, a description of the issue, and photos or videos if requested.

Returns, Refunds & Replacements

Do you accept returns?

Yes. If you experience an issue with your order, please contact us so we can review your case and provide the best solution.

What if my item arrives damaged or defective?

If your item arrives damaged or defective, contact us within a reasonable timeframe with clear photos or videos. We will arrange a replacement or appropriate resolution.

Missing or Delayed Orders

My order hasn’t arrived. What should I do?

First, check your tracking information. If your order appears delayed beyond the estimated delivery window, contact our support team and we will assist you promptly.

Customization & Special Requests

Do you offer custom or personalized products?

Some products may support customization or special requests. Please contact us before ordering to confirm availability.

​